Engineering human experiences

We re-imagine and create personalized experiences across products, customers, and communities to drive sustainable success for our clients

Digital proliferation has led to a wide range of customer interaction points across the web, mobile, voice, Augmented Reality (AR), wearables, and this has created a new set of customer expectations around digitalized product experiences. The fast-emerging Virtual Reality (VR) landscape and the world of Metaverse promise to take the experience game to the next level.

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We help businesses deliver on customer expectations with cutting-edge digital technology, Artificial Intelligence (AI) infused insights, creative experience design, and modern architectures well integrated with enterprise applications.


OUR SOLUTIONS HELP DRIVE EXCEPTIONAL EXPERIENCES


Leverage Collabera’s creativity, consulting, and deep engineering expertise to orchestrate rich, right, and relevant experiences across channels and interactions.

 

Our teams of experienced design experts helps re-imagine, design, and architect exceptional experiences across channels using a human-centered design approach.

We focus on: 

  • Customer journey mapping and experience design blueprints  
  • B2C and B2B eCommerce transformation   
  • Experience platform selection and implementation roadmap 
  • Integrated API-first digital architecture and orchestration   

There is not a one-size-fits-all solution to deliver exceptional customer and employee experiences. Organizations need to continuously engineer, and from time to time, provide personalized experiences that matter and, in turn, promote loyalty and advocacy.

We help organizations engineer digital experience solutions: 

  • Build, upgrade, transform and deploy experience technologies 
  • Headless experience through decoupled systems for enterprise platforms  
  • Integrate and create experience platforms through APIs and microservices 
  • Unlock customer insights and personalization with integrated AI solutions 
  • Adopt modern experience technologies like voice, AR/VR, wearables as part of your experience ecosystem  

 

Customer experience and direct consumer strategies need an omnichannel commerce platform that is robust, frictionless, and connects digital and physical channels to drive results.  

 

We help brands move beyond transactions and create experiential commerce:  

  • Evaluate and select digital commerce technologies 
  • Implement and continuously enhance commerce platforms 
  • Integrate commerce platforms to back-end enterprise solutions 
  • Implement marketplace solutions for brands to reach global customers 

OUR WORK


Experience Circles:
Where passion meets purpose


Craft unforgettable experiences with intelligent software created by world-class engineering talent.

Our teams are a mix of experience designers, problem solvers, design thinkers, technology architects who have a razor-sharp focus on creating experiences that impact lives.

Front-end experience

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Sculpting next-gen experiences through modern UX and omnichannel solutions

Back-end experience

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Creating applications and infrastructure that supports the experiences companies want to deliver

Integration experience

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Making connections that matter for a seamless experience through API, Microservices, and SOA

Meet the Experts


Ramakrishnan Jonnagadla

Ramakrishnan Jonnagadla

Head, Experience Engineering

Ramakrishnan is a digital leader with 25+ years of experience in building and scaling engineering practices to transform digital business ecosystems, with the ability to engage effectively with stakeholders across spectrums. An expert in driving business value through end-to-end strategy in omnichannel commerce, UX/Visual Design, AI/ML-driven personalization & operations
Connect with Ramakrishnan Linkedin
William Lundgren

William Lundgren

UX Design Architect

William is an expert in UX Design Architecture, with over 22 years of experience in crafting creative solutions for clients. A design innovator, he is focused on bridging the gap between dealers, customers, and the business while working directly with product owners to drive corporate and market success
Connect with William Linkedin
Jayanta Basu

Jayanta Basu

Lead, Front end Experiences

Jayanta leads UI Architecture Solutions at Collabera. With 20+ years of extensive experience in front-end engineering, leading all phases of diverse technology projects, he has spearheaded several digital transformations for clients across domains including BFSI, Retail, Travel & Hospitality, Insurance, Media, Electronics, Entertainment, and Life Sciences
Connect with Jayanta Linkedin
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