Job Description

Contract: San Francisco, California, US

Salary: $25.00 Per Hour

Job Code: 321560

End Date: 2022-10-23

Job Status: Expired

Position Name: Technical Support Help Desk

Duration: 3 Months+ extension ( Full Time )

City & State: San Francisco, California

Description:

Provide helpdesk support and resolve problems.
Monitor and respond quickly and effectively to requests received through the IT helpdesk.
Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
Modify configurations, utilities, software default settings, etc. for the local workstation.
Utilize and maintain the helpdesk tracking software.
Install, test and configure new workstations, peripheral equipment and software.
Perform timely workstation hardware and software upgrades as required.

Education:

• Diploma or equivalent.

Preferred Requirements:

• Bachelor’s Degree in Information Systems, Business, or related field.

Recruiter

Phone

Ritwik Ganguly

ritwik.ganguly@collabera.com

3125966626

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