Customer Service Representative

Contract: Austin, Texas, US

Salary: $21.00 Per Hour

Job Code: 322112

End Date: 2022-10-17

Job Status: Expired

This Job is no longer accepting applications
We Are Hiring for Customer Service Representative at Remote role but Candidate should be local to Texas
 
Client: Business Service Providing Giant
Title:   Customer Service Representative
Location: Remote
Duration: 14 Months (possibility of extension or conversion)
 

Roles and Responsibilities: 

  • Responds to phone inquiries in a prompt, courteous and concise manner. 
  • Documents all encounters in clear and concise online logs. 
  • Transfers callers to other Call Center units as needed. 
  • Meets individual performance standards. 
  • Performs other duties as may be assigned by management. 
  • Attains and maintains strict required attendance and performance metrics. 

 

Required Skills: 

  • Requires experience with MS Office, Excel. 
  • Must type 30 wpm. 
  • Must be effective at multi-tasking. 
  • Prior Call Center experience required. 

 

Preferred Skills: 

  • Prior Medicaid or Long Term Care experience preferred.   

 

Additional Information: 

  • Contractor Role - Must be available for any shift from 7 am to 7 pm. We are unable to accommodate schedule change requests during the first 90 days.  
  • This role provides unbiased assistance to Long Term Care providers with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous and concise manner.  
  • Documents all encounters in clear and concise online logs.  
  • Transfers callers to other Call Center units as needed. Meets individual performance standards.  
  • Performs other duties as may be assigned by management.  
  • Attains and maintains strict required attendance and performance metrics.  

 

Additional Job Details:  

Requires experience with MS Office, Excel. Must type 30 wpm. Must be effective at multi-tasking. Prior Medicaid or Long Term Care experience preferred. Prior Call Center experience required

Job Requirement
  • Medical Customer Service
  • Medical CSR
  • Inbound Calls
  • Outbond Calls
  • Healthcare Customer Service
  • Healthcare
  • Medical
  • Healthcare CSR
  • Data Entry
  • Call Center
  • Answering Phone Calls
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Pradeep Jadoun
  • pradeep.jadoun@collabera.com
This Job is no longer accepting applications
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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