Customer Service Representative

Contract: Austin, Texas, US

Salary: $21.00 Per Hour

Job Code: 322112

End Date: 2022-10-17

Job Status: Expired

This Job is no longer accepting applications
We Are Hiring for Customer Service Representative at Remote role but Candidate should be local to Texas
 
Client: Business Service Providing Giant
Title:   Customer Service Representative
Location: Remote
Duration: 14 Months (possibility of extension or conversion)
 

Roles and Responsibilities: 

  • Responds to phone inquiries in a prompt, courteous and concise manner. 
  • Documents all encounters in clear and concise online logs. 
  • Transfers callers to other Call Center units as needed. 
  • Meets individual performance standards. 
  • Performs other duties as may be assigned by management. 
  • Attains and maintains strict required attendance and performance metrics. 

 

Required Skills: 

  • Requires experience with MS Office, Excel. 
  • Must type 30 wpm. 
  • Must be effective at multi-tasking. 
  • Prior Call Center experience required. 

 

Preferred Skills: 

  • Prior Medicaid or Long Term Care experience preferred.   

 

Additional Information: 

  • Contractor Role - Must be available for any shift from 7 am to 7 pm. We are unable to accommodate schedule change requests during the first 90 days.  
  • This role provides unbiased assistance to Long Term Care providers with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous and concise manner.  
  • Documents all encounters in clear and concise online logs.  
  • Transfers callers to other Call Center units as needed. Meets individual performance standards.  
  • Performs other duties as may be assigned by management.  
  • Attains and maintains strict required attendance and performance metrics.  

 

Additional Job Details:  

Requires experience with MS Office, Excel. Must type 30 wpm. Must be effective at multi-tasking. Prior Medicaid or Long Term Care experience preferred. Prior Call Center experience required

Job Requirement
  • Medical Customer Service
  • Medical CSR
  • Inbound Calls
  • Outbond Calls
  • Healthcare Customer Service
  • Healthcare
  • Medical
  • Healthcare CSR
  • Data Entry
  • Call Center
  • Answering Phone Calls
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Pradeep Jadoun
  • pradeep.jadoun@collabera.com
This Job is no longer accepting applications
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