Document handler/ Customer service representative

Contract: Dallas, Texas, US

Salary: $18.00 Per Hour

Job Code: 332080

End Date: 2023-04-07

Job Status: Expired

This Job is no longer accepting applications

Heathcare experience is a must!

Roles & Responsibilities:      

  • This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90-daytraining program).  
  • Assists with problem resolution, as needed.  
  • Responds to phone inquiries in a prompt, courteous and concise manner.  
  • Documents all encounters in clear and concise online logs.  
  • Transfers callers to other Call Center units as needed.  
  • Meets individual performance standards.  
  • Performs other duties as may be assigned by management.  
  • Attains and maintains strict required attendance and performance metrics. 

 Additional Job Details:

  • Must type 30 wpm. Must be effective at multi-tasking. 
  • Prior Medicaid experience preferred. Prior Call Center experience preferred.
Job Requirement
  • Healthcare
  • Call center
  • insurance
  • data entry
  • Document handling
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Aarti Bodke
  • 512782035351242
This Job is no longer accepting applications
Apply Now

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