The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
HR Specialist
Contract: North Chicago, Illinois, US span>
Salary Range: 22.00 - 26.00 | Per Hour
Job Code: 352714
End Date: 2024-09-19
Job Status: Expired
This Job is no longer accepting applications
Responsibilities:
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Answers general questions and redirects misplaced calls
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Leverages procedures, policy manuals, knowledge databases, other reference materials, etc. to answer employee and manager inquiries and resolving employee and manager HR transactions
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Guides HR Employee Self-Service and Manager Self-Service transactions
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Executes select HR related transactions (e.g., data changes) or appropriately escalates issues as needed
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Inputs data into Workday to transact on customer requests
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Escalates Employee and Manager inquiries to Tier II Functional Specialists when specific, in-depth functional knowledge is required
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Documents all employee inquiries, issues, and transactions in case management tools as required
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Participates in continuous improvement workshops and projects as requested
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Participates in ad hoc projects as required
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High School Diploma or GED Equivalent.
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1+ years experience within Human Resources.
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1+ years experience in customer service.
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Strong customer service and interpersonal skills
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Familiar with HR service and processes as well as HRIS tools and systems
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Able to navigate computerized data entry systems and other relevant applications
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Able to follow standard procedures and processes
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Able to escalate issues timely to the right group
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Ability to handle confidential and sensitive information
Job Requirement
- Customer Service
- Human Resources
- Data Entry
- HRIS tools
Reach Out to a Recruiter
- Recruiter
- Phone
- Vishnu Nair
- vishnu.nair@collabera.com
This Job is no longer accepting applications
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