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HR Specialist

Contract: North Chicago, Illinois, US

Salary Range: 22.00 - 26.00 | Per Hour

Job Code: 352714

End Date: 2024-09-19

Job Status: Expired

This Job is no longer accepting applications
Description:
Responsibilities:
  • Answers general questions and redirects misplaced calls
  • Leverages procedures, policy manuals, knowledge databases, other reference materials, etc. to answer employee and manager inquiries and resolving employee and manager HR transactions
  • Guides HR Employee Self-Service and Manager Self-Service transactions
  • Executes select HR related transactions (e.g., data changes) or appropriately escalates issues as needed
  • Inputs data into Workday to transact on customer requests
  • Escalates Employee and Manager inquiries to Tier II Functional Specialists when specific, in-depth functional knowledge is required
  • Documents all employee inquiries, issues, and transactions in case management tools as required
  • Participates in continuous improvement workshops and projects as requested
  • Participates in ad hoc projects as required
Qualification Requirements:
  • High School Diploma or GED Equivalent.
  • 1+ years experience within Human Resources.
  • 1+ years experience in customer service.
Preferred qualifications:
  • Strong customer service and interpersonal skills
  • Familiar with HR service and processes as well as HRIS tools and systems
  • Able to navigate computerized data entry systems and other relevant applications
  • Able to follow standard procedures and processes
  • Able to escalate issues timely to the right group
  • Ability to handle confidential and sensitive information
Job Requirement
  • Customer Service
  • Human Resources
  • Data Entry
  • HRIS tools
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Vishnu Nair
  • vishnu.nair@collabera.com
This Job is no longer accepting applications
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