Customer Service Representative

Contract: Jacksonville, Florida, US

Salary: $25.00 Per Hour

Job Code: 353396

End Date: 2024-10-09

Days Left: 3 days, 15 hours left

Day-to-Day:
  • Handle inbound client inquires with patience, quality, and client delight
  • Receive and respond to requests received by email, chat or phone
  • Provides resolution for requests received via phone, chat or email; Interacts continuously and deepens relationships with internal business partners as well as clients to further enhance client delight
  • Conduct limited research and respond to client and be able answer questions and inquiries
  • Utilize the various bank systems to support client’s requests.
Must Haves
  • 3-5+ years’ experience with customer service in enterprise banking or financial call center environment
  • Strong soft skills – “client delight” focused
  • Multitasker, especially between computer systems
  • Receptive to feedback, growth minded, trainable, willing to learn.
  • Proactive communication – on time, engaged.
  • Self-motivated – works independently.
Preferred:
  • Enterprise environment experience
  • Financial industry experience
Job Requirement
  • Customer Service
  • Banking
  • Inbound/Outbound
  • Calls
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Saurabh Bera
  • saurabh.bera@collabera.com
  • 9732321089
Apply Now
Apply Now
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