Customer Service Representative

Contract: Jacksonville, Florida, US

Salary: $25.00 Per Hour

Job Code: 353396

End Date: 2024-10-09

Days Left: 18 days, 3 hours left

Day-to-Day:
  • Handle inbound client inquires with patience, quality, and client delight
  • Receive and respond to requests received by email, chat or phone
  • Provides resolution for requests received via phone, chat or email; Interacts continuously and deepens relationships with internal business partners as well as clients to further enhance client delight
  • Conduct limited research and respond to client and be able answer questions and inquiries
  • Utilize the various bank systems to support client’s requests.
Must Haves
  • 3-5+ years’ experience with customer service in enterprise banking or financial call center environment
  • Strong soft skills – “client delight” focused
  • Multitasker, especially between computer systems
  • Receptive to feedback, growth minded, trainable, willing to learn.
  • Proactive communication – on time, engaged.
  • Self-motivated – works independently.
Preferred:
  • Enterprise environment experience
  • Financial industry experience
Job Requirement
  • Customer Service
  • Banking
  • Inbound/Outbound
  • Calls
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Saurabh Bera
  • saurabh.bera@collabera.com
  • 9732321089
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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