The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Representative
Contract: Austin, Texas, US
Salary Range: 19.00 - 20.00 | Per Hour
Job Code: 354414
End Date: 2024-10-27
Job Status: Expired
This Job is no longer accepting applications
We are Hiring!
Detailed Job Description:
Client: Healthcare
Title: Customer Service Representative
Location: AUSTIN TX
Role: 100% Onsite
Duration:11 Months
Responsibilities:
- Respond to phone inquiries from Medicaid clients in a prompt, courteous, and concise manner
- Assist with problem resolution as needed
- Document all interactions in clear and concise online logs
- Transfer callers to other Call Center units when necessary
- Meet individual performance standards and metrics
- Perform other duties as assigned by management
- Maintain strict attendance and performance requirements
Education Qualification:
- High school diploma or equivalent
Required Skills:
- Strong communication skills
- Customer service experience preferred
Job Requirement
- Customer Service Representative
- Call Centre
- Medicaid
- Medical terminology
- Inbound Calls
- Outbound Calls
Reach Out to a Recruiter
- Recruiter
- Phone
- Sneha Samanta
- sneha.samanta@collabera.com
This Job is no longer accepting applications
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