Customer Service Representative

Contract: Austin, Texas, US

Salary Range: 19.00 - 20.00 | Per Hour

Job Code: 354414

End Date: 2024-10-27

Job Status: Expired

This Job is no longer accepting applications
We are Hiring!
 
Detailed Job Description:
 
Client: Healthcare 
Title: Customer Service Representative 
Location: AUSTIN TX  
Role: 100% Onsite 
Duration:11 Months  
 
Responsibilities: 
  • Respond to phone inquiries from Medicaid clients in a prompt, courteous, and concise manner 
  • Assist with problem resolution as needed 
  • Document all interactions in clear and concise online logs 
  • Transfer callers to other Call Center units when necessary 
  • Meet individual performance standards and metrics 
  • Perform other duties as assigned by management 
  • Maintain strict attendance and performance requirements 
Education Qualification: 
  • High school diploma or equivalent 
Required Skills: 
  • Strong communication skills 
  • Customer service experience preferred 
 
Job Requirement
  • Customer Service Representative
  • Call Centre
  • Medicaid
  • Medical terminology
  • Inbound Calls
  • Outbound Calls
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Sneha Samanta
  • sneha.samanta@collabera.com
This Job is no longer accepting applications
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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