Technical Support

Contract to Hire: Addison, Texas, US

Salary Range: 20.00 - 21.00 | Per Hour

Job Code: 356797

End Date: 2025-04-03

Days Left: 2 hours left

Position Details:
  • Position: Technical Support 
  • Industry: Banking/Financial Services
  • Job duration: 12 months
  • Location: Addison, TX USA 75001
  • Work Schedule:  Mon - Fri
     
Required Skills
  • Requires 1-3 years of experience
  • Excellent Client Care / Customer Service skills.
  • Work well as a team and build relationships to the global partners.
  • Excellent organizational skills, with the ability to prioritize workload.
  • Ability to multitask and maintain focus on all areas of responsibility concurrently.
  • Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.
  • Able to work in a fast-paced environment.
  • Desired Skills
  • Technology Call Center and or Customer Service experience.
  • Ability to utilize multiple resources to determine causes and resolutions of problems and incidents.
  • Hardware Support – Windows 10/11,
  • Software - MS Office suite, Office 365, SharePoint, Skype
  • Network – Citrix, VPN, Cisco AnyConnect
  • ITSM Remedy (not essential)
Job Requirement
  • Client Support
  • Customer Support
  • Help Desk
  • Technical Support
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Manali Sahu
  • manali.sahu@collabera.com
Apply Now
Apply Now
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