Customer Service Representative

Contract: Austin, Texas, US

Salary Range: 20.00 - 21.00 | Per Hour

Job Code: 357781

End Date: 2025-01-19

Job Status: Expired

This Job is no longer accepting applications
Job Description:
Title: Customer Service Representative/ Enrollment Specialist
Location: Austin, TX 78727 (onsite)
Duration: 6+ months (possible extension)
 

Pay Range: $20/hr. - $21/hr.

Responsibilities:
- Respond to phone inquiries from Medicaid Providers in a prompt, courteous, and concise manner
- Assist with problem resolution as needed
- Document all encounters in clear and concise online logs
- Transfer callers to other Call Center units as necessary
- Meet individual performance standards
- Maintain strict required attendance and performance metrics
- Perform other duties as assigned by management
 
Education Qualification:
- High school diploma or equivalent
 
Required Skills:
- Excellent communication skills
- Strong customer service orientation
- Ability to work in a fast-paced environment
- Proficiency in documenting information accurately
- Willingness to adhere to strict attendance and performance standards
- Previous experience in a call center or customer service role is preferred
 
Job Requirement
  • Customer Service
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Atharva Zanje
  • atharva.zanje@collabera.com
This Job is no longer accepting applications
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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