The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Representative
Contract: Austin, Texas, US
Salary Range: 20.00 - 21.00 | Per Hour
Job Code: 357781
End Date: 2025-01-19
Job Status: Expired
This Job is no longer accepting applications
Job Description:
Title: Customer Service Representative/ Enrollment Specialist
Location: Austin, TX 78727 (onsite)
Duration: 6+ months (possible extension)
Pay Range: $20/hr. - $21/hr.
Responsibilities:
- Respond to phone inquiries from Medicaid Providers in a prompt, courteous, and concise manner
- Assist with problem resolution as needed
- Document all encounters in clear and concise online logs
- Transfer callers to other Call Center units as necessary
- Meet individual performance standards
- Maintain strict required attendance and performance metrics
- Perform other duties as assigned by management
Education Qualification:
- High school diploma or equivalent
Required Skills:
- Excellent communication skills
- Strong customer service orientation
- Ability to work in a fast-paced environment
- Proficiency in documenting information accurately
- Willingness to adhere to strict attendance and performance standards
- Previous experience in a call center or customer service role is preferred
Job Requirement
- Customer Service
Reach Out to a Recruiter
- Recruiter
- Phone
- Atharva Zanje
- atharva.zanje@collabera.com
This Job is no longer accepting applications
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