About the role:

• Looking for a professional engineer with in-depth knowledge of carrier/transport and SIP access technologies.
• This senior resource working in this position will be responsible for development of:
• Program schedules
• Program tasks
• Communication materials for senior leadership
• Engineering documentation in relation to fast moving programs
• Ability to partner with communicate to technical resources while concurrently delivering presentation materials and program management details to C-Level is critical to this role's success.

• Provide program guidance and develop program timelines from an engineering point of view in partnership with our program management off
• Develop ROM/SOW quotes for projects for equipment placement and licensing
• Assist in the development of project supporting documentation/information to include Bill of Materials (BOMs), cost estimates and equipment placement requests.
• Directly support business initiated projects.
• Direct and communicate with leadership on status of programs and open issues.
• Provide local software and hardware support requiring complex integrated configurations in the areas of; Ribb Session Border Controller (9k, 7k, 2k), SecureLogix, Intrado E911, SIP and Session Management, LAN/WAN, VoIP, Toll Free
• Engineering, with integrations to products such as Avaya, Cisco, and Genesys.
• Complete SIT testing, document results, develop and write scripts, MOP and low level designs for
• implementation and configuration of Ribbon Session Border Controller, SecureLogix, Intrado E911 and associated integration
• Strong knowledge of session border controllers; Ribbon 7k Session Border Controller and SIP/TDM Trunking.
• Knowledge of SIP, RTP/RTCP, ISDN, H.323, H248, MGCP, codecs is required.
• Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis.
• 10+ Years telecommunications experience
• 3-5 years of experience in LAN/WAN networking
• BA or BS in Telecommunications, Data Communications or Computer Science

• Experience in program communication and program management
• Excellent customer service skill including reporting, organization, written and oral communication and task prioritization.
• Communication skill is a must, powerpoint, visio, structured program updates
• Must be highly motivated and a self-directed individual.
• Experience with configuration and support experience in a complex multi-layered network environmen
• Participate in cross-functional teams and ability to work effectively in a geographically dispersed tea
• Experience working under tight deadlines and high pressure environment.

• 10+ Years telecommunications experience.
• Strong knowledge of session border controllers; Ribbon 7k Session Border Controller and SIP/TDM Trunking.
• Knowledge of SIP, RTP/RTCP, ISDN, H.323, H248, MGCP, codecs is required.
• Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysi
• Knowledge of LAN/WAN communications, switches and routers.
• Extensive PBX/ACD experience, working knowledge of CTI, IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation.
• Excellent troubleshooting and analytical skill.
• Capable of quickly learning new technologies and procedures, as well as being willing to train others in procedures mastered as part of implementations.