The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Representative
Contract: Austin, Texas, US
Salary Range: 19.00 - 20.00 | Per Hour
Job Code: 357802
End Date: 2025-02-16
Job Status: Expired
This Job is no longer accepting applications
Position Details:
Client: Healthcare
Job Tile: Customer Service Representative
Location: Austin, TX 78727
Duration: 12 months contract
Pay Range: $16/hr - $20/hr
Responsibilities:
- Provide unbiased assistance to Medicaid Providers
- Resolve problems and respond to inquiries in a prompt and courteous manner
- Document all encounters in online logs
- Transfer callers to other Call Center units when necessary
- Meet individual performance standards
- Maintain strict attendance and performance metrics
- Perform other duties as assigned by management
Education Qualification:
- High school diploma or equivalent
Required Skills:
- At least 6 months of experience in a high-volume Contact Center environment
- Demonstrated ability to remain in past positions for 1 year or more
- Availability for any 8-hour shift between 7 am to 7 pm
- Strong communication and problem-solving skills
- Ability to work effectively in a team environment
Job Requirement
- transfer calls
- calls
- inbound Call
- Outbound call
- Strong communication
- problem-solving skills
Reach Out to a Recruiter
- Recruiter
- Phone
- Rachi Badel
- rachi.badel@collabera.com
This Job is no longer accepting applications
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