Customer Service Representative

Contract: Austin, Texas, US

Salary Range: 19.00 - 20.00 | Per Hour

Job Code: 357802

End Date: 2025-02-16

Days Left: 10 days, 20 hours left

Position Details:

Client: Healthcare

Job Tile: Customer Service Representative

Location: Austin, TX 78727

Duration: 12 months contract

Pay Range: $16/hr - $20/hr

 

 

Responsibilities:

  • Provide unbiased assistance to Medicaid Providers
  • Resolve problems and respond to inquiries in a prompt and courteous manner
  • Document all encounters in online logs
  • Transfer callers to other Call Center units when necessary
  • Meet individual performance standards
  • Maintain strict attendance and performance metrics
  • Perform other duties as assigned by management

Education Qualification:

  • High school diploma or equivalent

Required Skills:

  • At least 6 months of experience in a high-volume Contact Center environment
  • Demonstrated ability to remain in past positions for 1 year or more
  • Availability for any 8-hour shift between 7 am to 7 pm
  • Strong communication and problem-solving skills
  • Ability to work effectively in a team environment

 

Job Requirement
  • transfer calls
  • calls
  • inbound Call
  • Outbound call
  • Strong communication
  • problem-solving skills
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Rachi Badel
  • rachi.badel@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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