Job Title: Background Verification Specialist II

Location: West Valley City, UT 84120
Industry: Telecommunications
Duration: 12 months (High possibility of extension)

Job Description:
The Background Verification Specialist is responsible for managing customer Personnel Security background screenings. This role is customer-facing, involving communication via email and phone to facilitate the background credentialing process for employees working with Criminal Justice Agency customers. The specialist will handle sensitive PII and manage data entry, document review, and customer interactions related to background checks.

Responsibilities:

• Manage background verification processes for project personnel.
• Ensure timely and accurate data entry throughout the background screening process.
• Communicate with employees, supervisors, and customers for updates.
• Review documents for completeness and accuracy.
• Process fingerprint submissions using Livescan and paper methods.
• Maintain secure records and provide reports for audits.
• Coordinate fingerprinting for remote employees.
• Produce statistical and shipping reports as required.

Required Skills:

• Strong customer service and communication skills.
• Attention to detail and ability to handle sensitive information.
• Proficient in data entry and use of management software.
• Experience with fingerprinting procedures and regulations.

Preferred Skills:

• Familiarity with Livescan or similar fingerprinting technology.
• Ability to learn and operate related software and systems.
• Prior experience in background verification or security screening processes.