Pay Range: $22/hr. $24/hr.

Day to Day:

• Perform hardware break-fix on a variety of components and conduct network troubleshooting to resolve operational incidents that impact service availability.
• Install, rack, and cable new equipment, while also finding innovative solutions to complex problems within the data center.
• Participate in a primary responder rotation and provide after-hours support to monitor infrastructure, coordinate incident response, and escalate issues to senior technicians and management as needed.
• Contribute to a culture of safety by safely moving and lifting equipment, including the ability to lift up to 35 pounds alone and participate in group lifts for heavier items (36+ pounds).
• Work in a variety of environments, including cramped, elevated, and noisy areas, while performing physical tasks such as bending, stretching, and ascending ladders.
• Assist in training and onboarding new team members, sharing your knowledge and helping to foster a collaborative team environment.
• Travel within the regional work area using your own reliable vehicle to respond to various data center locations. 
• Possible shift durations:
  Sun - Wed (6:00AM to 4:30PM)
  Sun - Wed (7:30AM to 6:00PM)
  Sun - Wed (6:00PM to 4:30AM)
  Sun - Wed (7:30PM to 6:00AM)
  -
  Wed - Sat (6:00AM to 4:30PM)
  Wed - Sat (7:30AM to 6:00PM)
  Wed - Sat (6:00PM to 4:30AM)
  Wed - Sat (7:30PM to 6:00AM)

Must Haves:

• 2–5 years of overall work experience (IT or non-IT)
• Exposure to IT, networking, or hardware (academic, personal, or professional)
• Strong interest and eagerness to build a career in IT / infrastructure
• Strong communication skills and ability to work effectively in a team-oriented environment
• Ability to learn quickly and adapt in a fast-paced setting
• Comfortable working in physical environments (lifting equipment, standing for extended periods, climbing ladders, etc.)
• Willingness to work a flexible schedule, including nights, weekends, and on-call rotations
• Valid driver’s license and reliable personal vehicle for local travel between sites

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.