Télécommande!
Rôles et responsabilités:
• Receives incoming calls from members emanating from quality outreach initiatives such as mailings, emails, phone calls, etc.
• Makes outgoing calls to educate members on the importance of closing gaps in care such as appropriate testing, periodical checkups, immunizations, counseling and provide health education materials.
Compétences requises:
• Requires 2 years work experience in case management, community health, Medicaid or health insurance environment.
Compétences souhaitées:
• Requires knowledge of the Managed Care or Health Insurance Industry.
• Requires knowledge of medical terminology.
• Prefer knowledge of Medicaid and Medicare regulations.