Customer Service Representative /Medical specialist
Rôles et responsabilités:
- Répond aux appels entrants des clients. Examine et évalue les informations sur les clients telles que les fiches de paie et/ou d'autres documents pour déterminer l'admissibilité au remboursement mensuel.
- Contacts members to request necessary information when a change was identified, or when a document received is not valid
- Observe les normes de conduite professionnelles, y compris l'assiduité, le comportement professionnel et le code vestimentaire
- Develop and maintain professional business relationships through verbal and written communication with team members, employers, and HIPPA clients.
- Multi tasking ability to prioritize work and work under time constraints
- Experience in critical thinking, and problem solving
- Ability to work with multiple personnel under minimal supervision. Observes professional standards of conduct, including attendance, professional behavior and dress code
- Atteint les objectifs quotidiens
- Accomplir d'autres tâches qui lui sont assignées.