The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Representative
Remote: Boston, Massachusetts, US
Salary Range: 17.00 - 18.00 | Per Hour
Job Code: 339860
End Date: 2023-11-02
Job Status: Expired
This Job is no longer accepting applications
Location: Remote (East Time Zone Only)
Duration: 06 Months
Pay Rate: ($17-$18) hourly.
Responsibilities:
- Reviews and assesses current procedures and identifies opportunities to improve claimant service, effectiveness and productivity
- Works with Enablement Manager to escalate and resolve all technology roadblocks for new and existing agents
- Handles escalated calls from call agents and helps resolve issues and/or escalating to Supervisor Leads as needed for resolutionEducation.
Qualification:
- Minimum of 2+ year experience working in a call center environment.Required Skills
- Familiarity with MSt Office tools
- Computer skills
- Good customer service experience
- Good ability to talk/interact with individuals
- Medical Background will be preferred more.
Job Requirement
- Customer Care
- Customer Support
- Customer Call Center
- Telecommunications
- Call Centre
Reach Out to a Recruiter
- Recruiter
- Phone
- Mradul Khampariya
- mradul.khampariya@collabera.com
- 8139371148
This Job is no longer accepting applications
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