Position Details:  

Industry: Banking Industry  

Job title: Business Office Management Associate 

Location: Getzville, NY 14068 Hybrid   

Duration: 12 Months + Possible Extension  

Shift hours: Std Business Hours

Pay Range: $60/hr - $65/hr

Objective: 

• The Resource Management Associate is a seasoned professional role and will apply in-depth disciplinary expertise to track, maintain and monitor the head count details ( internal and contracted per Vendor commitments) of a specific line of business.  

• The role requires proficient understanding of end-to-end head count management processes ( internal backfill/incremental requests and vendor contracts for fixed price) and resource data metrics (number of heads sourced, utilization, cost metrics, assignment, actuals vs the forecast) obtained from different vendors to coordinate and contribute to the objectives of the function and overall business. 

• Requires advanced Excel and analytical skills to filter, prioritize and validate potentially complex and dynamic financial data points. 

• Strong communication and diplomacy skills are required. Regularly assumes leadership role within the project management/development teams and eventually should be able to manage a small team in this space.  
• The role has significant impact in global footprint and resourcing strategy by influencing decisions through advice, counsel and/or facilitating hiring for the hiring managers.

Responsibilities: 

• Vendor resource Management – Oversee resource management for global contractor population of vendor resources, ensure timely on boarding, renewals and roll offs. This will be the primary focus of this role. 

• Work closely with project managers/ leads, Staffing office and Procurement to facilitate the execution of vendor work orders/Statements of Work(SOW) and amendments as required. 

• Summarize budgets and submit recommendations for the approval or disapproval of funds requests Head Count management – source information, manage and monitor Head Count data (employees and non-employees) from Vendor reports and internal requisitions and present the data in various formats per executive management request. 

• Maintains a central repository of resource count, project assignments, and other relevant information for weekly reporting. 

• Provides technical expertise to manage and automate manual data sets using advanced Excel and data management techniques. 

• Provide reports and analysis to senior managers to identify savings/re-balancing opportunities and support for strategic planning. 

• Developing, analyzing, and maintaining metrics for measuring success, opportunities for improvement, management reporting and escalation. 

• Responsible for delivery of end results and contributes to planning, budget asks and formulation of procedures which directly impacts the business analysis area, influences resource planning for savings.  

• Promote process improvement in all areas involved through proactive identifications of gaps and risks. 

• Create and maintain process standards/ methodologies and best practices. 
• Identify Automation/efficiency opportunities where possible and successful implementation.

Qualifications: 

• 5+ years relevant experience Demonstrated Data Analyst skillset ( must be capable of organizing and managing complex and dynamic data sets) 

• Advanced understanding of Excel (advanced look ups/ Pivot tables/ conditional formatting/MACROs/data slicers and filters) 

• Ability to monitor tight deadlines or unexpected requirement changes 

• Education: Bachelor’s/University degree or equivalent experience in Budgeting/Financial background 

• Additional comments: This role requires understanding of manual data assimilation, cleaning, and organizing them in tabular/graphical format for Sr. Management reporting.  

• Automation skills (Macros/scripts) and look up skills ( Vlookup, Xlookup, Conditional formatting, PIVOT tables and Joins) are mandatory