DAY TO DAY

• The position will reside in Access/Shared Services Engineering team directly supporting Architecture and Engineering functions for Employee Experience Technology products and solutions
• Complete SIT testing, document results, develop and write scripts, MOP and low level designs for implementation and configuration of Sonus/Ribbon , SEcureLogix, Intrado E911 and associated integrations
• Provide local software and hardware support requiring complex integrated configurations in the areas of; Sonus/Ribbon (9k, 7k, 2k), SecureLogix, Intrado E911, SIP and Session Management, LAN/WAN, VoIP, with integrations to products such as Avaya, Cisco, and Genesys

MUST HAVES

• 10+ years of in-depth knowledge of carrier/transport and SIP access technologies
• Specifically within the telecommunication industry
• Cloud Contact Center experience 
• SIP experience
• Session border Controls
• Ribbon (non-negotiable)
• Must be highly motivated and a self-directed individual
• Ability to work with technical teams and business teams; GOOD SOFT SKILLS
• Go-getter 
• Project management skills

PLUSSES

• BA or BS in Telecommunications, Data Communications or Computer Science.
• Sales Engineer experience