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Desktop Analyst
Contract: Houston, Texas, US
Salary Range: 15.00 - 20.00 | Per Hour
Job Code: 362932
End Date: 2025-07-13
Days Left: 26 days, 23 hours left
Client: Leading Trench company
Role: Desktop Analyst
Location: Houston, TX
Schedule - 100% onsite
Duration- 6 Months
Pay rate: $15/hr- $ 20/hr
Job Description
Desktop / Helpdesk Analyst
Position Summary:
- Provide exceptional customer support services via phone, walk-up, or support request ticket(s).
- Actively monitor, action, update, and close Fresh Service support tickets within pre-defined SLA’s.
- Perform onboarding and offboarding activities for employees and contractors.
- Image Desktops and Laptops to prepare for deployment to end-users.
- Assist with managing, maintaining, and tracking corporate assets – Desktops, Laptops, Mobile Devices, iPads, etc.
- Actively monitor the Anti-Virus Portal and action alerts
- Perform Active Directory management tasks
- Perform O365 Management tasks
Other Day-to-Day Responsibilities:
- Assist with Jamf Mobile Device Management activities.
- Assist with VoIP Phone service activities.
- Shipping / Receiving Hardware to/from branch locations.
- Execute on assigned project task(s) and provide timely updates.
Desired Skills / Traits:
- Self-Starter, Team Oriented, Pro-Active, Focused, Attention to Detail, and Willingness to Learn
- Active Directory (On-Premises) Experience O365 Experience
- Desktop and Laptop Imaging
- Remote Computer Management Experience
Job Requirement
- Active Directory
- Ticket
- O365
Reach Out to a Recruiter
- Recruiter
- Phone
- Ganga koranga
- ganga.koranga@collabera.com
Apply Now
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