Job Title: Voice Video Engineer
Location: On-site – New York, NY
Pay Range: $70 – $75/hour 

Overview:
We are seeking a highly experienced Voice Video Engineer to join a dynamic team responsible for designing, configuring, and supporting enterprise-grade voice and video solutions. The ideal candidate will possess deep expertise in Cisco Unified Communications technologies and a proven ability to deliver scalable, reliable voice/video architecture in complex, multi-vendor environments.

This role requires a strong technical leader with hands-on experience in Call Manager (CUCM), SIP/ISDN trunking, and MS Teams Voice integration. The engineer will play a pivotal role in aligning communication systems with strategic business goals and technical standards.

Key Responsibilities:

• Design, configure, and certify large-scale or multi-site Cisco voice and video solutions.
• Support and maintain Cisco Voice Collaboration platforms, including Call Manager (CUCM) and Unity Connection.
• Translate diverse business requirements into collaborative technology solutions.
• Provide architectural direction, documentation, and expert consultation for enterprise-wide voice infrastructure.
• Collaborate across internal teams and external vendors to deliver technically sound and scalable communication solutions
• Develop and maintain technology roadmaps based on business needs, resource planning, and strategic initiatives.
• Evaluate and integrate MS Teams Voice within a hybrid voice/video environment.
• Participate in high-level scoping, solution costing, and feasibility assessments.
• Lead or contribute to voice/video testing efforts and continuous improvements of communication systems.

Required Qualifications:

• 10+ years of experience in enterprise networking and telecommunications.
• 7+ years of hands-on experience as a Voice Engineer working with Cisco Unified Communications platforms.
• Deep technical expertise in:
• Cisco Call Manager (CUCM)
• Cisco Unity Connection
• SIP and ISDN/PRI trunking
• Cisco routing and switching platforms
• Strong experience with VoIP system testing and deployment.
• Experience integrating MS Teams Voice into enterprise environments.