Day-to-Day Responsibilities

• Lead the technical design, development, and implementation of Salesforce Loyalty Cloud solutions
• Conduct code reviews and ensure architectural standards and best practices
• Guide and mentor developers, business systems analysts, product owners, and QA engineers
• Translate business requirements into scalable, maintainable Salesforce solutions
• Collaborate with Data Cloud and DASS teams to refine data models and optimize data flows
• Maintain and document technical solution designs
• Stay current with Salesforce platform releases and recommend improvements
• Actively participate in Agile ceremonies and daily stand-ups
• Communicate proactively with business and technical stakeholders.

Must Haves

• Proven experience as a Salesforce Technical Lead with deep Loyalty Cloud and Marketing Cloud expertise
• Proficiency in Apex, Salesforce Data Cloud, and Salesforce ecosystem architecture
• Strong Agile leadership skills and demonstrated experience guiding cross-functional teams
• Excellent communication skills to work effectively with business and technical stakeholders
• Experience in creating and reviewing solution architectures and technical documentation.

Plusses

• Salesforce certifications (e.g., Marketing Cloud Consultant, Platform Developer, Data Cloud Consultant)
• Enterprise-scale Salesforce implementation experience
• Familiarity with DevOps/CI/CD tools and best practices for Salesforce deployments