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Production Support Engineer
Contract: Plano, Texas, US
Salary Range: 55.00 - 60.00 | Per Hour
Job Code: 363680
End Date: 2025-08-14
Days Left: 27 days, 7 hours left
Position Details:
Industry:Multinational Investment Bank And Financial Services CorporationWork Location:Charlotte, NC/ Plano, TX
Job Title:Production Support Engineer
Duration: 12 Months
Day to Day Responsibilities
- Maintain and troubleshoot applications automation developed using JAVA and hosted on Linux-based servers, including web servers, application servers, and database servers
- Develop and maintain automation scripts (Python & PowerShell)
- Install and configure software applications
- Monitor system performance and troubleshoot issues
- Perform application deployment, and disaster recovery operations
- Create and maintain system documentation
- Monitor and analyze system logs
- Work with component support teams (e.g. Data Base, Voice/Data Network and Storage) to coordinate activities to remediate issues
- Work within the Bank’s ticketing system (currently Remedy) for entering, updating, and closing incident tickets
- Escalate to appropriate teams and vendors
- Perform various housekeeping functions on room systems/ infrastructure (e.g. daily health checks), Splunk monitoring, email monitoring for new issues, etc.
- Serve in an “On call” rotation.
- Communication to leadership
Must Haves:
- 5-8 years experience in application support (JAVA, SQL)
- Proficient in Java, SQL Database, Automation scripting (Python & PowerShell).
- Proficient in Incident management, ticketing requirements, and End user support services
- Ability to describe issues, escalate, and articulate impact to affected users and leadership as needed
- Proficient in common MS tools to assist in data analysis and reporting
- Proficient in viewing Splunk Dashboards and engaging corrective activities.
- Linux Certifications as appropriate, Java, SQL, Python PowerShell
Additional Notes:
- Autosys and SQL are absolute must haves for this role.
- Some knowledge of API's is also important.
- I would ideally look at candidates who have started off their careers as Developers (Java, .Net, SQL) and then made a transition at some point in their careers to production support.
Job Requirement
- production support
- application support
- splunk
- python
- powershell
- autosys
- SQL
- on call
- linux
- API
- java
- .ney
- ticket
- database
- banking
- financial
- remedy
- incident
Reach Out to a Recruiter
- Recruiter
- Phone
- Sakshi Kothari
- sakshi.kothari@collabera.com
Apply Now
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