The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Human Resource Specialist(Spanish)
Contract: Chicago, Illinois, US span>
Salary Range: 29.00 - 30.00 | Per Hour
Job Code: 317789
End Date: 2025-11-21
Job Status: Expired
This Job is no longer accepting applications
Client: Pharmaceutical Company
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Job Description:
- Excellent communication skills
- General HR Knowledge (I-9 knowledge is a must)
- Workday/Service Now knowledge
- Ability to perform in a high case volume organization
- 1+ year experience in HR
- HRConnect is the name for our centric HR and Payroll support and services focused on providing excellent customer experience as a primary principle. Service Centers based in Illinois, Tokyo, Singapore, and Krakow are dedicated to support our FTE Employees and Managers with their administrative and operational needs.
- This role is responsible for routine customer experience inquiries related to the Service catalog (e.g., HR, Payroll, Benefits, Talent etc.) and provides Employee and Manager self-service support. This role opens tickets / cases and answers HR customer questions through the assistance of standard screens, scripts, and developed procedures for inquiry resolution.
- Answers general questions and redirects misplaced calls
- Leverages procedures, policy manuals, knowledge databases, other reference materials, etc. to answer employee and manager inquiries and resolving employee and manager HR transactions
- Guides HR Employee Self-Service and Manager Self-Service transactions
- Executes select HR related transactions (e.g., data changes) or appropriately escalates issues as needed
- Inputs data into Workday to transact on customer requests
- Escalates Employee and Manager inquiries to Tier II Functional Specialists when specific, in-depth functional knowledge is required
- Documents all employee inquiries, issues, and transactions in case management tools as required
- Participates in continuous improvement workshops and projects as requested
- Participates in ad hoc projects as required
- High School Diploma or GED Equivalent.
- 1+ years’ experience within Human Resources.
- 1+ years’ experience in customer service.
Job Requirement
- Human resource
- HR
- HR representative
- HR Assistant
- New hire checks
- Benefits
- ATS
- HR policies
- New hire
- rehire
- Verification
- HR Generalist
- HUman resource generalist
- HR assistant
- Corporate recruiter.
- CSR
- customer support
- workday
- servicenow
Reach Out to a Recruiter
- Recruiter
- Phone
- Samrudhi Subnis
- samrudhi.subnis@collabera.com
- 8137717536