JOB DESCRIPTION:

Primary Responsibilities/Essential Functions:
• Review documents and ensure deal is set up correctly on internal system.
• Execute delivery of cash and investment transactions, corporate action events, covenant monitoring, annual account reviews fee billing and others
• Minimize risk by reviewing and approving transactions in compliance with operating procedures and policies.
• Maximize client retention by delivering top tier client services that meets client expectations
• Drive profitability by streamlining and increasing process efficiencies and standardization.
• Train junior analysts on document review, systems, and processes.
• Correspond and timely address inquiries from internal and external stakeholders
• Review and drive break resolution identified in reconciliations, either for daily or month-end reporting purposes
• Manage shared team functions and team email boxes.
• Review/rewrite procedures and ensure they align with regulatory requirements and internal policies.
• Review and drive break resolution identified in reconciliations, either for daily or month-end reporting purposes
• Support continuous monitoring of controls
• Perform other job-related duties as assigned

Decision-Making Responsibility:
• Interpret terms understanding prospectus, terms in agreements and related documentation
• Review existing processes and identify changes required to meet regulatory requirements
• Determine and drive solutions for gaps identified in performed functions, if any
• Ability to escalate and communicate to both internal and external stakeholders
• Assess and assist with streamlining and cost saves of our processes
• Agile in identifying control and risk related issues.

Knowledge and Skill Requirements:
• Corporate Trust knowledge and experience
• Strong client service and communication skills
• Advanced Excel knowledge
• Proficient in deal documentation reading.
• Excellent written and verbal communication
• Ability to multi task, manage time and meet deadlines.
• Strong process and operational risk understanding
• Familiarity with Transfer Agency rules, Trust Indenture Act, and other regulations applicable to the business.
• Ability to navigating global and regional bank network
• Minimum BA/BS degree

Management of Risk (Operational Risk / FIM requirements)
•Each employee must be aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations.
•Each employee must ensure compliance, operational risk controls in accordance with client or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
•Each employee must promote an environment that supports diversity and reflects the client  brand.
•Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B.1.2 of the client  Group Operations Functional Instruction Manual (FIM).

Observation of Internal Controls (Compliance Policy / FIM requirements)
•Each employee must maintain client internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
•Each employee must understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
•Understands, follows and demonstrates compliance with all relevant internal and external rules regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and Compliance policy.