Title: Network Technician

Duration: 3 months with extension upto 11 months

Location: Hayward, CA

Pay range: $28/hr - $30.11/hr

Note: Will be expected to drive between data centers within the bay area depending on the project location and needs of the business

Job Description: 

• Looking to hire a highly motivated, best-in-class Network Install Technician to join our team within network infrastructure deployment. 
• Responsibilities will include scaling support of several data center locations and be responsible for day to day assistance with capacity management.
• Will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.
• Should possess strong written and verbal communication skills and has significant experience of supporting large scale, enterprise class networks. 

Responsibilities:

• Flexibility - will be expected to drive between data centers within the bay area depending on the project location and needs of the business.
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Up to 60% travel within geographical work area is required
• Install, test and troubleshoot fiber optic and copper cabling, including patch panels and patch cords
• Linux/Unix Administration
• Knowledge of network cabling and standard optic types.
• Familiarity with common networking terms.
• Manage work and priorities through ticketing system and workflow
• Collaborate with various stake holders to remove project obstacles
• Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction
• Complete customer requests via Remedy trouble ticketing system
• Participate in the migration, basic configuration and rollout of new or upgraded hardware

Qualifications:

• 1-2 years of relevant experience.
• Excellent analytical skills.
• Ethernet and IP networking knowledge and experience in the application of IP protocols.
• Substantial background in large scale datacenter network implementations and support.
• Experience working in virtualized enterprise networking environments.
• Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. 
• Experience dealing with customers during problem resolution and operating efficiently under pressure.

Physical requirements:

• Walk job sites in uneven terrain
• Work at heights and from ladders
• Ability to move and lift computer equipment up to 35lbs