Customer Service Representative

Contract: Houston, Texas, US

Salary: $21.00 Per Hour

Job Code: 332263

End Date: 2023-03-31

Job Status: Expired

This Job is no longer accepting applications

We Are Hiring for 100% Remote role as Customer Service Representative 

Candidate should be with in 30 Miles radius of Austin, Houston, San Antonio, Dallas, TX

Client: Healthcare

Job Title: Customer Service Representative.

Location: 100% Remote but candidate should be with in 30 Miles radius of Austin, Houston, San Antonio, Dallas, TX

Duration:12 Months

  • Must be available for any 8-hour shift from 7 am to 7 pm. We are unable to accommodate schedule change requests during the first 90 days.
  • This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90-day training program). Assists with problem resolution, as needed.
  • Responds to phone inquiries in a prompt, courteous and concise manner.
  • Documents all encounters in clear and concise online logs. Transfers callers to other Call Centre units as needed.
  • Meets individual performance standards.
  • Performs other duties as may be assigned by management.
  • Attains and maintains strict required attendance and performance metrics.
  • Additional Job Details: Requires experience with MS Office, Excel, OnBase.
  • Must type 30 wpm. Must be effective at multi-tasking.
  • Prior Medicaid experience preferred. Prior Call Centre experience preferred.
Job Requirement
  • Customer Service Representative.
  • CSR
  • Call Center
  • Inbound Calls
  • Outbound Calls
  • Medical Terminology
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Pradeep Jadoun
  • pradeep.jadoun@collabera.com
This Job is no longer accepting applications
Apply Now
close-icon

©2024 Collabera. All rights reserved.