The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Representative
Contract: Austin, Texas, US
Salary Range: 18.00 - 20.00 | Per Hour
Job Code: 332331
End Date: 2023-04-10
Job Status: Expired
This Job is no longer accepting applications
Detailed Job Description:
Title: Customer Service Representative
Location: 100 % Remote (Looking for candidates who are local to Texas)
Duration: 9+ Months
Typical responsibilities may include:
- Responsible for ensuring accurate data is entered into the TPL Databases/networks/applications.
- Maintaining ongoing phone calls in a call center environment.
- This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions.
- Assists with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous, and concise manner.
- Documents all encounters in clear and concise online logs. Transfers callers to other Call Center units as needed.
- Meets individual performance standards. Performs other duties as may be assigned by management.
- Attains and maintains strictly required attendance and performance metrics.
Looking for someone who is having Healthcare/Medicare background along with Customer Service.
Job Requirement
- Customer Service Representative
- Healthcare
- Medicare
- Call Center
Reach Out to a Recruiter
- Recruiter
- Phone
- Harinarayan Waghmare
- harinarayan.waghmare@collabera.com
This Job is no longer accepting applications
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