Customer Service Representative

Contract: Austin, Texas, US

Salary: $20.00 Per Hour

Job Code: 332331

End Date: 2023-04-10

Job Status: Expired

This Job is no longer accepting applications

Detailed Job Description:

Title: Customer Service Representative

Location: 100 % Remote (Looking for candidates who are local to Texas)

Duration: 9+ Months

Typical responsibilities may include:

  • Responsible for ensuring accurate data is entered into the TPL Databases/networks/applications.
  • Maintaining ongoing phone calls in a call center environment.
  • This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions.
  • Assists with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous, and concise manner.
  • Documents all encounters in clear and concise online logs. Transfers callers to other Call Center units as needed.
  • Meets individual performance standards. Performs other duties as may be assigned by management.
  • Attains and maintains strictly required attendance and performance metrics.

Looking for someone who is having Healthcare/Medicare background along with Customer Service.


Job Requirement
  • Customer Service Representative
  • Healthcare
  • Medicare
  • Call Center
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Harinarayan Waghmare
This Job is no longer accepting applications
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