Job Description

Contract: Austin, Texas, US

Salary: $20.00 Per Hour

Job Code: 332331

End Date: 2023-04-10

Job Status: Expired

Detailed Job Description:

Title: Customer Service Representative

Location: 100 % Remote (Looking for candidates who are local to Texas)

Duration: 9+ Months

Typical responsibilities may include:

Responsible for ensuring accurate data is entered into the TPL Databases/networks/applications.
Maintaining ongoing phone calls in a call center environment.
This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions.
Assists with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous, and concise manner.
Documents all encounters in clear and concise online logs. Transfers callers to other Call Center units as needed.
Meets individual performance standards. Performs other duties as may be assigned by management.
Attains and maintains strictly required attendance and performance metrics.

Looking for someone who is having Healthcare/Medicare background along with Customer Service.

Recruiter

Phone

Harinarayan Waghmare

harinarayan.waghmare@collabera.com

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