Contract: Austin, Texas, US span>
Salary: $20.00 Per Hour
Job Code: 332332
End Date: 2023-04-17
Job Status: Expired
:: 100% Remote Role ::
• Provide unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions.
•Assists with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous and concise manner.
•Documents all encounters in clear and concise online logs. Transfers callers to other Call Center units as needed.
•Meets individual performance standards.
•Performs other duties as may be assigned by management.
•Attains and maintains strict required attendance and performance metrics.
Pursuant to 20 CFR 655.734, Collabera Inc is providing notice to potentially affected
workers that H-1B workers are being sought at the worksites listed below. Each Labor Condition Application is available
for public inspection at the following address: 110 Allen Rd, Basking Ridge, NJ 07920
Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any
office of the Wage and Hour Division of the United States Department of Labor.”