Job Description

Contract: San Antonio, Texas, US

Salary: $20.00 Per Hour

Job Code: 332336

End Date: 2023-04-30

Job Status: Expired

Roles & Responsibilities:

• Responds to incoming calls from clients.

• Reviews and evaluates client information such as paystubs and or other documentation to determine eligibility for monthly reimbursement

• Contacts PA members to request necessary information when a change was identified, or when a document received is not valid

• Observes professional standards of conduct, including attendance, professional behavior and dress code

• Develop and maintain professional business relationships through verbal and written communication with team members, employers, and HIPP clients.

• Multi tasking ability to prioritize work and work under time constraints

• Observes professional standards of conduct, including attendance, professional behavior and dress cod

• Completes daily goals

• Performs other duties as assigned

Required Skills:

• Minimum 1 year of customer service and/or contact center experience

• Experience in critical thinking, and problem solving

• Ability to work with multiple personnel under minimal supervision.

Desired Skills:

• Associates Degree

• Excellent problem solving skills

• Ability to manage workflows

• Strong interpersonal skills

Recruiter

Phone

Kajal Prasad

kajal.prasad@collabera.com

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