The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Representative
Contract: San Antonio, Texas, US
Salary Range: 15.00 - 20.00 | Per Hour
Job Code: 332336
End Date: 2023-04-30
Job Status: Expired
This Job is no longer accepting applications
Roles & Responsibilities:
• Responds to incoming calls from clients.
• Reviews and evaluates client information such as paystubs and or other documentation to determine eligibility for monthly reimbursement
• Contacts PA members to request necessary information when a change was identified, or when a document received is not valid
• Observes professional standards of conduct, including attendance, professional behavior and dress code
• Develop and maintain professional business relationships through verbal and written communication with team members, employers, and HIPP clients.
• Multi tasking ability to prioritize work and work under time constraints
• Observes professional standards of conduct, including attendance, professional behavior and dress cod
• Completes daily goals
• Performs other duties as assigned
Required Skills:
• Minimum 1 year of customer service and/or contact center experience
• Experience in critical thinking, and problem solving
• Ability to work with multiple personnel under minimal supervision.
Desired Skills:
• Associates Degree
• Excellent problem solving skills
• Ability to manage workflows
• Strong interpersonal skills
Job Requirement
- problem solving
- escalation handling
- contact center
- documentation
Reach Out to a Recruiter
- Recruiter
- Phone
- Kajal Prasad
- kajal.prasad@collabera.com
This Job is no longer accepting applications
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