Customer Service Representative

Contract: Austin, Texas, US

Salary: $20.00 Per Hour

Job Code: 334008

End Date: 2023-06-04

Job Status: Expired

This Job is no longer accepting applications
100% REMOTE OPPORTUNITY 
 
Job Title: Customer Service Representative
 
Location: Austin, Texas ( 100% Remote - Local to TEXAS)
 
Duration: 10+ Months 
 
**Covid-19 Vaccination is MUST**
 
Roles & Responsibilities:
• Assists with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous and concise manner. 
• Documents all encounters in clear and concise online logs. 
• Transfers callers to other Call Center units as needed. 
• Meets individual performance standards. 
• Performs other duties as may be assigned by management. 
• Attains and maintains strict required attendance and performance metrics.
 
Required Skills:
• Requires experience with MS Office, Excel, OnBase.
• Must type 30 wpm. Must be effective at multi-tasking.
• Prior Medicaid experience preferred.Prior Call Center experience preferred.
Job Requirement
  • Customer service representative
  • CSR
  • MEDICAID
  • HEALTHCARE
  • INSURANCE CLAIMS
  • Inbound calling
  • outbound calling
  • calling
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Amey Yelure
  • amey.yelure@collabera.com
This Job is no longer accepting applications
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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