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Order Processing Specialist
Contract: Boston, Massachusetts, US
Salary Range: 21.00 - 22.00 | Per Hour
Job Code: 334358
End Date: 2023-06-15
Job Status: Expired
This Job is no longer accepting applications
Position Details:
Industry Publishing & Information Services
Job Title Order Processing rep II/Customer service rep
Work Location Boston, MA
Duration 3+ Month
Job Description:
- The Fulfillment Associate for CT has primary responsibility for providing superior service by:
- Fulfilling orders for internal and external customers
- Researching and analyzing legal documents
- Submitting legal documents to the Secretary of State, Division of Corporations
- Retrieving legal documents from the Secretary of State, Division of Corporations
- Researching entity status
- Resolving or escalating issues
- Following requests through to completion
- Communicating progress to customers and internal teams
- Navigating quickly between multiple processing systems and databases quickly and accurately
- Able to work in a fast-paced, high-energy environment.
- Overtime and minimal (5%) travel may be required.
- Contributes to customer satisfaction and organizational success
- Participates in process improvement programs, best practices, and occasional special projects
Requirements (years of experience, educational background, technical skills, etc.):
Experience, Knowledge and Tools Minimum Experience:
- 4 years customer service experience, including:
- Integrating information from multiple sources quickly and accurately.
- Utilizing keen attention to detail skill accurately
- Utilizing communication skills, including both excellent verbal skills and written communication.
- Working independently while still being an integral part of a team.
- Knowledge of MS Office / Adobe, ability to learn new applications quickly and effectively.
- Excellent analytical, organizational, time management and problem-solving skills
Job Requirement
- customer service
- MS office
- documentation
- legal experience
- order processor
Reach Out to a Recruiter
- Recruiter
- Phone
- Srividhya M
- srividhya.m@collabera.com
This Job is no longer accepting applications
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