Position Details

Industry: Banking (Fortune 500 Giant)

Job Title: IT Application Support 

Work Location: Charlotte, NC

Duration: 12 months - 40hrs/week – Onsite 

Pay Range: $45/Hr. to $48/Hr. 

Day to Day:

• This person will continue to build the application expertise in house and help with application support, business continuity, problem and incident management, and manage customer service relationships.
• The candidate will beour SME for these applications, and has the knowledge required to provide the support we need.
• If we do not have enough coverage , we will have a gap in continuity of support for all applications that are getting onboarded to Reg Reporting.
• This would be a risk considering the importance of the regulatory reporting applications.
• Application Production support role with experience in production support with strong, in-depth knowledge in UNIX, Oracle PLSQL, Autosys, Informatica and monitoring tools.
• Day to day task requires the ability to solve production outages or other major business impacting issues under tight deadlines, which may include defining root cause and problem resolution follow-up
• Performing production support tasks including performance monitoring, proactive system health checks, managing application patching, perform disaster recovery exercises, and application access reviews as needed.