Find Amazing Talent Find Your Dream Job

Customer Service Representative

Remote: Austin, Texas, US

Salary Range: 19.00 - 20.00 | Per Hour

Job Code: 336699

End Date: 2023-08-13

Job Status: Expired

This Job is no longer accepting applications

Responsibilities :

 

  • Must be available for any 8-hour shift from 7 am to 7 pm. We are unable to accommodate schedule change requests during the first 90 days.

  • This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90-day training program). 

  • Assists with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous and concise manner. 

  • Documents all encounters in clear and concise online logs. Transfers callers to other Call Centre units as needed. 

  • Attains and maintains strict required attendance and performance metrics.

  • Must type 30 wpm. Must be effective at multi-tasking.

  • Prior Medicaid experience preferred. Prior Call Centre experience preferred.

Job Requirement
  • Medicaid
  • Healthcare
  • Customer service
  • CSR
  • Insurance specialist
  • Medical Assistant
  • Medical Clerk
  • clinical medical assistant
  • Customer service representative
  • Call center
  • Insurance representative
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Divyani Balone
  • divyani.balone@collabera.com
  • 5124254006
This Job is no longer accepting applications
Apply Now
close-icon