The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Call Center Agent
Remote: East Hartford, Connecticut, US
Salary Range: 18.00 - 19.00 | Per Hour
Job Code: 340134
End Date: 2023-10-09
Job Status: Expired
This Job is no longer accepting applications
We Are Hiring!
100% Remote role
Client: Healthcare
Title Call center agent
Duration: 6 months (Possibility of Extension and Conversion)
Location:100% Remote
Roles & Responsibilities:
- This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions.
- Assists with problem resolution, as needed.
- Responds to phone inquiries in a prompt, courteous and concise manner.
- Documents all encounters in clear and concise online logs.
- Transfers callers to other Call Center units as needed.
- Meets individual performance standards.
- Performs other duties as may be assigned by management.
- Attains and maintains strict required attendance and performance metrics.
Required Skills:
• Requires experience with MS Office, Excel, OnBase.
• Must type 30 wpm. Must be effective at multi-tasking.
• Prior Medicaid experience preferred.
• Prior Call Center experience preferred.
Job Requirement
- Call Center
- Customer Service Representative
- Medicaid
- Inbound calls
- Customer Service
- Medical Terminology
Reach Out to a Recruiter
- Recruiter
- Phone
- Pradeep Jadoun
- pradeep.jadoun@collabera.com
This Job is no longer accepting applications
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