Product Support Specialist

Contract: Irving, Texas, US

Salary: $28.00 Per Hour

Job Code: 345189

End Date: 2024-02-11

Job Status: Expired

This Job is no longer accepting applications
  • Review service ticket documentation to identify potential reportable events.
  • Potentially reportable events are situations where an device may impact the health or safety of the user of the medical device, or the patient that is being tested by the device. Examples might include
  • cases of fire, a user injured by the device, or an incorrect patient test result that might impact the health of the patient.
  • The Reviewer will use the ticket documentation procedures to identify if the ticket:
    1.meets the definition of a potential reportable event, or
    2. if the ticket documentation does not provide enough detail for the reviewer to make the judgement.
  • This role requires experience in working with in-vitro diagnostic instruments and the associated clinical tests, specifically in the areas of clinical chemistry, immunoassay, and hematology.
  • Candidates need to have a degree in Medical Technology, Medical Laboratory Technician, or a closely related field of study. 
  • Two (2) or more years’ experience working in a clinical laboratory and reviewing testing results is recommended.
  • The role also requires strong written and verbal English communication skills to communicate with the
    ticket owners and others within the organization.

Pay Rate: $25/hr- $28/hr

Job Requirement
  • Documentation
  • IVD
  • medical deice
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Safalta Pradhan
This Job is no longer accepting applications
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