Customer Service III

Contract: Austin, Texas, US

Salary Range: 18.00 - 20.00 | Per Hour

Job Code: 351082

End Date: 2024-08-05

Job Status: Expired

This Job is no longer accepting applications

About the Role:

• This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions.
• Assists with problem resolution, as needed.
• Responds to phone inquiries in a prompt, courteous, and concise manner.
• Documents all encounters in clear and concise online logs.
• Transfers callers to other Call Center units as needed.
• Meets individual performance standards.
• Performs other duties as may be assigned by management.
• Attains and maintains strict required attendance and performance metrics.
Job Requirement
  • Insurance
  • Enrollment
  • customer care
  • Call Center
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Shikha Singh
  • shikha.psingh@collabera.com
  • 9739937245
This Job is no longer accepting applications
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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