Customer Service III

Contract: Austin, Texas, US

Salary: $20.00 Per Hour

Job Code: 351082

End Date: 2024-08-09

Days Left: 24 days, 21 hours left

About the Role:

• This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions.
• Assists with problem resolution, as needed.
• Responds to phone inquiries in a prompt, courteous, and concise manner.
• Documents all encounters in clear and concise online logs.
• Transfers callers to other Call Center units as needed.
• Meets individual performance standards.
• Performs other duties as may be assigned by management.
• Attains and maintains strict required attendance and performance metrics.
Job Requirement
  • Insurance
  • Enrollment
  • customer care
  • Call Center
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Shikha Singh
  • shikha.psingh@collabera.com
  • 9739937245
Apply Now
Apply Now
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