The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service III
Contract: Austin, Texas, US
Salary Range: 18.00 - 20.00 | Per Hour
Job Code: 351082
End Date: 2024-08-05
Job Status: Expired
This Job is no longer accepting applications
About the Role:
• This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions.
• Assists with problem resolution, as needed.
• Responds to phone inquiries in a prompt, courteous, and concise manner.
• Documents all encounters in clear and concise online logs.
• Transfers callers to other Call Center units as needed.
• Meets individual performance standards.
• Performs other duties as may be assigned by management.
• Attains and maintains strict required attendance and performance metrics.
• Assists with problem resolution, as needed.
• Responds to phone inquiries in a prompt, courteous, and concise manner.
• Documents all encounters in clear and concise online logs.
• Transfers callers to other Call Center units as needed.
• Meets individual performance standards.
• Performs other duties as may be assigned by management.
• Attains and maintains strict required attendance and performance metrics.
Job Requirement
- Insurance
- Enrollment
- customer care
- Call Center
Reach Out to a Recruiter
- Recruiter
- Phone
- Shikha Singh
- shikha.psingh@collabera.com
- 9739937245
This Job is no longer accepting applications
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