Customer Service Representative

Contract: Austin, Texas, US

Salary: $20.00 Per Hour

Job Code: 353236

End Date: 2024-10-09

Days Left: 18 days, 2 hours left

  • This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions.
  • Assists with problem resolution, as needed. 
  • Responds to phone inquiries in a prompt, courteous, and concise manner. Documents all encounters in clear and concise online logs.
  • Transfers callers to other Call Center units as needed.
  • Performs other duties as may be assigned by management.
  • Attains and maintains strict required attendance and performance metrics.
Job Requirement
  • Calling
  • customer service
  • documentation
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Shikha Singh
  • shikha.psingh@collabera.com
  • 9739937245
Apply Now
Apply Now
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