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Spanish Customer Support Specialist

Contract to Hire: Austin, Texas, US

Salary Range: 21.00 - 22.00 | Per Hour

Job Code: 354211

End Date: 2024-10-18

Job Status: Expired

This Job is no longer accepting applications
Note:
  • The position is Onsite (No Work from Home).
  • MUST be Bilingual in Spanish - Fluent.
Position Details:
  • Position: Customer Service Representative (Bilingual - Spanish)
  • Industry: Banking
  • Job duration: 14 months (Possible Extension)
  • Work Location: Austin, TX 78727 (Onsite - No Work from Home)
  • Shifts: Monday - Friday (Any 8 hours between 7 AM - 7 PM Central Time)
  • Pay Rate: $22/hour
  • Estimated Start Date: 11/04/2024
Responsibilities:
  • Provide unbiased assistance to clients with questions regarding eligibility, medical claims status, and other program questions in English and Spanish.
  • Assists with problem resolution, as needed.
  • Responds to phone inquiries in a prompt, courteous, and concise manner.
  • Documents all encounters in clear and concise online logs.
  • Transfers callers to other Call Center units as needed.
Required Skills:
  • Must be bilingual, and able to read, write, and speak Spanish proficiently.
Job Requirement
  • Spanish
  • Bilingual - Spanish
  • Bilingual Customer Service
  • Bilingual Customer Service Specialist
  • Bilingual Customer Support Specialist
  • Spanish Customer Support
  • Medical Claims
  • Benefits Enrollment
  • Benefits Eligibility
  • Phone Handling
  • Phone Support
  • Call Center
  • Call Handling
  • Inbound Calls
  • Outbound Calls
  • Claims
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Indranil Kundu
  • indranil.kundu@collabera.com
  • 4049420807
This Job is no longer accepting applications
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