Spanish Customer Support Specialist

Contract to Hire: Austin, Texas, US

Salary Range: 21.00 - 22.00 | Per Hour

Job Code: 354211

End Date: 2024-10-18

Job Status: Expired

This Job is no longer accepting applications
Note:
  • The position is Onsite (No Work from Home).
  • MUST be Bilingual in Spanish - Fluent.
Position Details:
  • Position: Customer Service Representative (Bilingual - Spanish)
  • Industry: Banking
  • Job duration: 14 months (Possible Extension)
  • Work Location: Austin, TX 78727 (Onsite - No Work from Home)
  • Shifts: Monday - Friday (Any 8 hours between 7 AM - 7 PM Central Time)
  • Pay Rate: $22/hour
  • Estimated Start Date: 11/04/2024
Responsibilities:
  • Provide unbiased assistance to clients with questions regarding eligibility, medical claims status, and other program questions in English and Spanish.
  • Assists with problem resolution, as needed.
  • Responds to phone inquiries in a prompt, courteous, and concise manner.
  • Documents all encounters in clear and concise online logs.
  • Transfers callers to other Call Center units as needed.
Required Skills:
  • Must be bilingual, and able to read, write, and speak Spanish proficiently.
Job Requirement
  • Spanish
  • Bilingual - Spanish
  • Bilingual Customer Service
  • Bilingual Customer Service Specialist
  • Bilingual Customer Support Specialist
  • Spanish Customer Support
  • Medical Claims
  • Benefits Enrollment
  • Benefits Eligibility
  • Phone Handling
  • Phone Support
  • Call Center
  • Call Handling
  • Inbound Calls
  • Outbound Calls
  • Claims
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Indranil Kundu
  • indranil.kundu@collabera.com
  • 4049420807
This Job is no longer accepting applications
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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