Job Title: Technical Support Tech I 

Job Location: New Albany, OH 

Job Duration: 6 Months 

Pay Range: $20/Hr - $25/Hr 

Job Description: 

HOURS: Weds-Saturday 7am-5pm EST, 40 hrs/wk.

• For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. 

• The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics. 

• You must possess: technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision. 

• This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. 

• Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives. 

• Some work will be performed in a GovCloud region. 
• Access to the GovCloud region will be restricted to individuals who are U.S. 

Required Skills:

• Familiarity with Laptop or Desktop internal hardware installation (or replacement) and testing. 

• Basic networking device cabling and hardware installation (or replacement)