Customer Service Representative

Contract: Austin, Texas, US

Salary Range: 17.00 - 20.00 | Per Hour

Job Code: 357136

End Date: 2025-01-26

Days Left: 23 days, 9 hours left

About the Role:
  • Communicate with third parties, clients, providers, and update and maintain various systems/tools per standard process documentation. 
  • Execute transactions without minimal direction, enter data and retrieve information from group specific system 
  • Answer calls from Providers, Medicaid clients and Third Parties 
  • Verify and update other insurance coverage 
  • Communicate with Medicaid clients regarding insurance coverage and Program benefits 
  • Respond to various requests for information, as needed. Escalate to supervisor as appropriate 
  • Follow established policies, procedures and methods 
  • Meet established goals and objectives 
  • All other duties as assigned 
Basic Qualifications:
  • High School Diploma or GED 
  • Call Center Experience 
Job Requirement
  • Customer service
  • calling
  • calls
  • customer
  • Cold calling
  • customer support
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Dishan Shetty
  • dishan.shetty@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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