Job Description

Contract: Denver, Colorado, US

Salary Range: 15.00 - 20.00 | Per Hour

Job Code: 358028

End Date: 2025-02-23

Job Status: Expired

Position is remote.

Pay is $20/hr.

Responsiblities:

Responding to inquiries: Responding to customer inquiries via phone, email, chat, or in person
Troubleshooting: Troubleshooting hardware, software, and network issues
Installing and configuring: Installing and configuring hardware and software components
Educating customers: Educating customers about products, services, and features
Providing solutions: Providing solutions to customer problems
Managing tickets: Managing technical requests and problems using ticketing systems
Analyzing issues: Analyzing call logs and ticket requests to identify common issues
Prioritizing cases: Prioritizing and managing high volumes of cases
Following up with customers: Following up with customers to ensure satisfactory service
Communicating feedback: Communicating customer feedback to internal teams

Recruiter

Phone

Daniel Chandekar

daniel.chandekar@collabera.com

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