Technical support

Contract: Denver, Colorado, US

Salary Range: 15.00 - 20.00 | Per Hour

Job Code: 358028

End Date: 2025-02-23

Job Status: Expired

This Job is no longer accepting applications

Position is remote.

Pay is $20/hr.

Responsiblities:

  • Responding to inquiriesResponding to customer inquiries via phone, email, chat, or in person
  • TroubleshootingTroubleshooting hardware, software, and network issues
  • Installing and configuringInstalling and configuring hardware and software components
  • Educating customersEducating customers about products, services, and features
  • Providing solutionsProviding solutions to customer problems
  • Managing ticketsManaging technical requests and problems using ticketing systems
  • Analyzing issuesAnalyzing call logs and ticket requests to identify common issues
  • Prioritizing casesPrioritizing and managing high volumes of cases
  • Following up with customersFollowing up with customers to ensure satisfactory service
  • Communicating feedbackCommunicating customer feedback to internal teams
Job Requirement
  • technical support
  • tech support
  • customer support
  • customer care
  • ticket handgling
  • ticket
  • Responding to inquiries
  • Managing tickets
  • Analyzing issues
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Daniel Chandekar
  • daniel.chandekar@collabera.com
This Job is no longer accepting applications
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