The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Technical support
Contract: Denver, Colorado, US
Salary Range: 15.00 - 20.00 | Per Hour
Job Code: 358028
End Date: 2025-02-23
Job Status: Expired
This Job is no longer accepting applications
Position is remote.
Pay is $20/hr.
Responsiblities:
- Responding to inquiries: Responding to customer inquiries via phone, email, chat, or in person
- Troubleshooting: Troubleshooting hardware, software, and network issues
- Installing and configuring: Installing and configuring hardware and software components
- Educating customers: Educating customers about products, services, and features
- Providing solutions: Providing solutions to customer problems
- Managing tickets: Managing technical requests and problems using ticketing systems
- Analyzing issues: Analyzing call logs and ticket requests to identify common issues
- Prioritizing cases: Prioritizing and managing high volumes of cases
- Following up with customers: Following up with customers to ensure satisfactory service
- Communicating feedback: Communicating customer feedback to internal teams
Job Requirement
- technical support
- tech support
- customer support
- customer care
- ticket handgling
- ticket
- Responding to inquiries
- Managing tickets
- Analyzing issues
Reach Out to a Recruiter
- Recruiter
- Phone
- Daniel Chandekar
- daniel.chandekar@collabera.com
This Job is no longer accepting applications
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