The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Representative
Contract: Austin, Texas, US
Salary Range: 18.00 - 20.00 | Per Hour
Job Code: 358037
End Date: 2025-02-23
Job Status: Expired
This Job is no longer accepting applications
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Client
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Healthcare
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Job Title
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Customer Service Representative
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Duration
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6 Months
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Location
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Austin TX
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Pay Rate : $ 18 - $20/hr
Responsibilities:
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Provide unbiased assistance to Medicaid providers and clients
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Answer questions regarding eligibility, medical claims status, and program inquiries
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Assist with problem resolution as needed
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Respond to phone inquiries promptly and courteously
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Document all encounters in clear and concise online logs
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Transfer callers to other Call Center units when necessary
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Meet individual performance standards
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Maintain strict attendance and performance metrics
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Perform other duties as assigned by management
Required Skills:
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Excellent communication skills
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Ability to work in a fast-paced environment
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Strong problem-solving skills
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Attention to detail
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Ability to meet performance standards
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Prior customer service experience is a plus
Job Requirement
- csr
- customer service
- inbound calling
- outbound calling
Reach Out to a Recruiter
- Recruiter
- Phone
- Sanya Mehani
- sanya.mehani@collabera.com
This Job is no longer accepting applications
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