Customer Service Representative

Contract: Stanford, California, US

Salary Range: 22.00 - 24.00 | Per Hour

Job Code: 358168

End Date: 2025-02-27

Days Left: 27 days, 18 hours left

Detailed Job Description: 
Client: Education
Job Title: Telecommunications Specialist/ Medical Customer Service Representative
Location:  Stanford, CA 94305, USA - Onsite Role
Duration: 3 Months (Extension/Conversion will be based on performance)
Pay Range: $22/hr - $24/hr (Without any Benefits)
 
Description:
  • Under general supervision, this resource will act as the primary point of public contact to answer, process, page, and direct calls serving the faculty, staff, and students of the University, Medical Center, and SLAC.
  • This includes handling the critical calls associated with the Medical Center and Lucile Packard Children's Hospital.
  • Report directly to the Supervisor of the Operator Services Unit (OSU) and work under the daily routine direction of the shift Lead.
  • Attendants work independently as well as share group responsibilities with other employees as needed.
  • Shift timings and schedule will be decided afterward
  • 3 to 6 weeks will be training M-F 5 am to 5 pm,
  • After training- The shift will be fixed between 5 am to 11.30 PM and will be notified prior to work.
Responsibilities:
  • Provide directory listings and information; connect callers to the appropriate department, faculty or staff member, physician, patient or student; establish conference calls.
  • Quote long-distance calling rates; clarify system dialing capabilities; provide general assistance in using telephone and paging systems.
Job Requirement
  • CSR
  • Customer Service
  • Patient Care Coordinator
  • Medical Assistant
  • Customer service Representative
  • Front desk Representative
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Sneha Agrawal
  • sneha.magrawal@collabera.com
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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