Customer Service Representative

Contract: Temple, Texas, US

Salary Range: 15.00 - 18.00 | Per Hour

Job Code: 358340

End Date: 2025-03-02

Job Status: Expired

This Job is no longer accepting applications

About the Role:

  • We are seeking a competent individual to join our team as a CR1 Dispatcher.
  • The primary responsibilities of this role include answering phones for both public and internal customers, documenting and dispatching work requests, monitoring environmental alarms, assisting with patient transport workflow, and participating in special projects to support the department.

Responsibilities:

  • Answering phones for public and internal customers 
  • Documenting and dispatching work requests 
  • Monitoring environmental alarms (doors, gates, parking lot intercoms, CCTV)
  • Assisting with patient transport workflow
  • Leading or participating in special projects
  • Providing feedback to leadership on process improvements
  • Filling in for CR1's on any shift
  • Performing all duties in a competent, professional, and courteous manner

Education Qualification:

  • High School Diploma/GED Equivalent

Required Skills:

  • Ability to handle difficult situations and provide conflict resolution 
  • Excellent customer service skills 
  • Ability to read and write in English 
  • Ability to comprehend verbal and written communications 
  • Experience in administrative support or customer service preferred 
  • Healthcare, call center, or dispatch service experience preferred 
  • 1+ year of experience required 

Pay Range: $15 - $18/hr. 

Job Requirement
  • Customer Service Representative
  • Healthcare
  • Hospital
  • Clinic
  • Administration
  • Data entry
  • dispatching
  • documenting
  • answering phones
  • Calls
  • Dispatcher
  • workflow
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Rohan Lazarus
  • rohan.lazarus@collabera.com
This Job is no longer accepting applications
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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