The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Contact Specialist
Contract: Lisle, Illinois, US
Salary Range: 20.00 - 25.00 | Per Hour
Job Code: 358372
End Date: 2025-03-05
Job Status: Expired
This Job is no longer accepting applications
Job Title: Customer Contact Rep
Location: Lisle, IL, 60532 (Remote)
Duration: 6+ Months (Possible extension)
Pay Range: $20 - $25 Hourly
About the Role:
Responsibilities:
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Plans and oversees enterprise level support and service activities for company products and services for a designated client or group of clients.
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Ensures quality service and operational performance within the parameters of program and delivery standards.
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Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs.
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Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues.
Minimum requirements:
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Bachelor’s degree and at least 2 years of customer service experience and/or technical product knowledge experienceOR
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Master’s degree and no experienceOR
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At least 4 years of customer service experience and/or technical product knowledge experience
Job Requirement
- Customer service
- Calling
- Customer support
- Calls
- CSR
Reach Out to a Recruiter
- Recruiter
- Phone
- Dishan Shetty
- dishan.shetty@collabera.com
This Job is no longer accepting applications
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