The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Customer Service Specialist - Remote - (Dallas TX)
Contract: Dallas , Texas, US
Salary Range: 15.00 - 17.00 | Per Hour
Job Code: 359060
End Date: 2025-04-12
Job Status: Expired
This Job is no longer accepting applications
About the Role:
- We are currently seeking multiple Customer Service Representatives to join our team at a healthcare facility in
- The ideal candidates will be responsible for answering incoming calls and electronic requests from patients, family members, and external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems, and provide information on behalf of the institution.
- Temp to Perm Role.
Responsibilities:
- Ensure accurate and timely registration of new patients
- Identify and resolve discrepancies or missing information
- Verify insurance coverage or determine patient self-pay responsibility
- Schedule healthcare appointments based on need and guidelines
- Interpret physician orders to schedule appointments and tests.
- Communicate appointment details, preparation instructions, and necessary paperwork.
- Write patient-related messages and coordinate immediate triage for emergent situations.
- Calm upset callers and escalate priority issues for resolution.
Education Qualification:
- High School Diploma
Required Skills:
- Customer service experience
- Typing skills
- Computer knowledge
- Call center experience preferred
- Medical terminology knowledge a plus
Pay Range:
$15 - $17.50/hr.
Job Requirement
- Customer Service Specialist
- Customer Service
- Verify insurance
- healthcare
- appointments
- incoming calls
- caller
- Medical terminology
- Verify
- Remote
- Schedule
- registration
- patients
- patients records
Reach Out to a Recruiter
- Recruiter
- Phone
- Rohan Lazarus
- rohan.lazarus@collabera.com
This Job is no longer accepting applications
Apply Now
