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Patient Customer Service - Healthcare -
Contract: Dallas , Texas, US
Salary Range: 18.00 - 20.00 | Per Hour
Job Code: 359168
End Date: 2025-04-01
Job Status: Expired
This Job is no longer accepting applications
Job Summary:
Provides a range of intermediate-level intake and associated administrative services for patients being admitted to a hospital or treatment facility or receiving outpatient services. Responsibilities include obtaining demographic, insurance, and medical information; collecting co-pays and deposits; scheduling follow-up appointments; and ordering diagnostic tests as directed.
Essential Functions:
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Interview patients to obtain demographic information.
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Ensure reimbursement for services by verifying insurance eligibility and obtaining authorization within the required time frame.
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Input patient registration information into the computer system and verify accuracy.
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Provide accurate patient, medical, financial, or procedural information to patients or approved outside entities.
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Discuss financial arrangements and issues with patients and/or family members.
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Facilitate patient and information flow by directing patients, arranging transport, answering calls, and providing clerical support.
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Maintain patient charts, prepare required forms, and order necessary supplies.
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Participate in process improvement initiatives.
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Serve as an onboarding resource for new patient services staff.
Knowledge, Skill, and Abilities:
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Knowledge of patient registration procedures and documentation.
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Understanding of medical insurance claims procedures.
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Proficiency in using personal computers and related software applications.
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Ability to prepare and maintain patient records.
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Strong interpersonal and customer service skills.
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Effective verbal and written communication skills.
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Ability to obtain patient demographic information and verify insurance eligibility.
Pay Range:
$18 - $20 an hr
Job Requirement
- Patient Services
- administrative support
- patient admissions
- outpatient services
- demographic
- insurance
- medical
- diagnostic tests
- appointment
- verification
- authorization
- clerical support
- onboarding
- patient registration
- insurance claims
- records
- claims
Reach Out to a Recruiter
- Recruiter
- Phone
- Rohan Lazarus
- rohan.lazarus@collabera.com
This Job is no longer accepting applications
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