The right talent can transform your business—and we make that happen. At Collabera, we go beyond staffing to deliver strategic workforce solutions that drive growth, innovation, and agility. With deep industry expertise, a global talent network, and a people-first approach, we connect you with professionals who don’t just fit the role but elevate your business. Partner with us and build a workforce that powers success.
Technical Support Specialist
Contract to Hire: Chandler, Arizona, US
Salary Range: 19.00 - 20.00 | Per Hour
Job Code: 359541
End Date: 2025-04-03
Job Status: Expired
This Job is no longer accepting applications
Job Title: Technical Support 1
Client: Banking
Location: Multiple Locations - Hopewell, NJ | Jacksonville, FL | Chandler, AZ | Addison, TX
Duration: 12-month contract (possible extension or hire based on performance)
Pay Range: $19/hr to $20.04/hr
Shift: Onsite Monday-Thursday, WFH Friday (if no absences)
Training: 5-week onsite training (no time off)
Position Summary:
- Provide first-line support for internal employees via voice and chat in a 24/7 Global Service Desk environment.
- Troubleshoot MS applications, proprietary systems, and basic tech issues.
- Ensure high-quality client care, document issues for second-line support, and meet performance targets.
Required Skills:
- 1-3 years of experience in client care or customer service
- Strong multitasking, organizational, and communication skills
- Ability to meet performance targets in a fast-paced environment
Desired Skills:
- Experience in a tech call center or customer service
- Familiarity with Win 10/11, MS Office, VPN, and ITSM Remedy
Job Requirement
- technical support
- desktop support
- it support
- Help Desk
- Service Desk
Reach Out to a Recruiter
- Recruiter
- Phone
- Ayushi Gupta
- ayushi.agupta@collabera.com
This Job is no longer accepting applications
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