Senior Customer Service Representative

Contract: Dallas, Texas, US

Salary Range: 20.00 - 28.00 | Per Hour

Job Code: 359695

End Date: 2025-04-12

Days Left: 27 days, 18 hours left

Position Details: 

  • Industry - Banking and Financial
  • Title - Senior Customer Service Representative
  • Duration - 6 months
  • Location - Dallas, TX
  • Pay - $20/hour to $28/hour

Training: (4-6 weeks, 100% Onsite)

Shifts:

  • Training Shift: Mon-Fri (Approx 8AM-5PM)
Job Description:
  • Team is solely focused on documentation related updates for the servicing treasury space.
  • This may involve, completing a signer audit, preparing documentation for the client to sign, updating the signers on the accounts based on documentation received or preforming changes to the account such as a legal name change or a TIN change.
  • Some of these request will require research as multiple systems will need to be validated for cohesion before making the updates. They will work requests that come primarily from clients but some will be internal corrections or updates. They would process via Bank applications and use email/phone to communicate to the client and other internal partners (sales, advisors, etc).  
  • The team is client facing and will connect with the client mostly via email but there may be a need to pick up the phone and call a client.
Required Skills:
  • 3-5 years' experience in enterprise CSR environment
  • Attention to Detail
  • Good listener, multitasker, ability to take direction.
  • Quick Learner
  • Self-starter
Job Requirement
  • Call Center
  • Banking/Financial
  • MS Excel
  • Communication
  • Documentation
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Gyananjaya Panda
  • gyananjaya.panda@collabera.com
  • 9738412265
Apply Now
Apply Now
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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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Collabera is a leading global digital talent solutions firm. For over 25 years, we have provided digital and IT talent services, direct placement and career advisement, global remote talent and learning solutions to transform and diversify workforces for the Fortune 1000 globally.

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