Jira Admin/Developer

Location: Onsite – Chicago, IL
Job Type: Contract 
Pay Range: $75-80 per hour

Job Overview

We are seeking a skilled Jira Administrator/Developer to assist in the migration from Jira Software/Server to Jira Service Management (JSM). The ideal candidate will have strong expertise in Jira administration, automation, Groovy scripting, and workflow customization, with a focus on streamlining incident response and workflow automation.

Key Responsibilities

• Collaborate with stakeholders to gather and analyze requirements.
• Configure and maintain Jira Service Management functionality.
• Develop and maintain complex automation workflows within Jira.
• Manage Jira security configurations, including groups, project roles, and permission schemes.
• Work with Jira REST APIs for integrations and extensions.
• Maintain and enhance ProForma configurations and Insight/Assets functionality.
• Utilize Atlassian Plugin SDK and ScriptRunner for extending Jira capabilities.
• Automate administration tasks such as user management, role configurations, and scheme updates.
• Collaborate with partner teams to develop upstream and downstream data integrations.
• Ensure proper documentation, testing, and version control for all configurations and development work.
• Conduct peer code reviews and follow SDLC best practices.

Required Skills & Qualifications

• 4+ years of hands-on experience with Jira Software/Server and Jira Service Management (JSM) Data Center Edition.
• Expertise in Jira automation rules and Groovy scripting.
• Strong knowledge of Jira security configurations, permission schemes, and issue security settings.
• Experience working with Jira REST APIs for integrations and automation.
• Excellent problem-solving, analytical, and communication skills.

Preferred Skills (Nice-to-Have)

• Experience integrating Jira with downstream reporting solutions.
• Hands-on experience developing Jira Data Center extensions using Java SDK.
• Knowledge of Agile, Kanban, or Scrum methodologies.
• Familiarity with cybersecurity-related workflows.
• Experience with .NET development and REST API integrations.